Terms & Conditions

Welcome!
By using our website or ordering from The Butcher’s Daughter, you agree to these Terms of Service. Please read them carefully—if you don’t agree, don’t use our site or services.

1. Creating an Account

To use some parts of our site, you’ll need an account. When you sign up, we may contact you by email, text, or phone with updates, special offers, or newsletters. You can change your preferences or unsubscribe anytime.

2. Payments & Billing

• You agree to provide accurate account and payment info. Keep your email, card, and payment details up to date so we can complete your orders.
• Payments for deliveries are charged with each order. If a payment fails, we may retry it or contact you for an alternate payment.
• We won’t make future deliveries if your account isn’t current. Contact us with any billing questions at 603-915-9020 or orders@thebutchersdaughterfood.com.

3. Delivery & Home Service

• We may change delivery days with 7 days’ notice. We try to deliver around the same time each day, but timing can vary due to weather or other circumstances.
• If your delivery doesn’t arrive as scheduled, contact us within 24 hours at 603-915-9020

4. Delivery Fees & Product Prices

• You agree to pay for your order, including delivery fees. These fees and minimum order amounts may change.
• Product prices and availability can change anytime, and some products may be discontinued.

5. Satisfaction Guarantee

We stand behind our products.. If you’re unhappy with an item, contact us within 7 days.

6. Cancelling Service

• You can cancel anytime with no fees.
• We may also cancel service at our discretion.
• Any unpaid balances at cancellation must be paid. Contact us at 603-915-9020 to cancel.

7. Accuracy & Content

• We do our best to display products accurately online, but colors and images may vary.
• Product descriptions, pricing, and availability can change without notice.

8. Using Our Site & Service

• You agree not to misuse our site or services, including unlawful activity, harassment, sharing viruses, or infringing on intellectual property.
• You also agree not to copy or resell our content without permission.

9. Third-Party Links & Content

Our site may include links to third-party sites. We aren’t responsible for these sites, their content, or transactions you make with them. Check their policies before engaging.

10. Comments & Feedback

• If you share ideas, suggestions, or feedback, we can use them freely.
• Don’t post unlawful, harmful, or false information. You’re responsible for anything you submit.

11. Personal Information

How we handle your personal information is covered in our Privacy Policy.

12. Errors & Omissions

Occasionally, product descriptions, pricing, or promotions may contain mistakes. We reserve the right to correct them or cancel orders if needed.

13. Disclaimers & Liability

• Our service and products are provided “as-is.”
• We aren’t liable for damages, losses, or issues caused by using our services or products, to the maximum extent allowed by law.

14. Indemnification

You agree to protect and hold harmless The Butcher’s Daughter and its affiliates if your actions or violations of these terms cause any claims or losses.

15. Termination

• You can stop using our services at any time.
• We can also terminate your access if you violate these Terms. You’re responsible for any outstanding payments up to the termination date.

16. Entire Agreement

These Terms and any related policies are the full agreement between you and The Butcher’s Daughter, replacing any previous agreements.

17. Changes to Terms

We may update these Terms at any time. Check our website periodically. Continuing to use our services means you accept the updated Terms.

18. Contact Us

Questions? Reach out anytime at Tbdaughter@thebutchersdaughter.com or call 603-915-9020.